Ch11+Knowledge+Mgmt+&+Collaboration

** Managing Knowledge and Collaboration Participate in the discussions ** [|pbworks / modern example on KMS check it PLEASE] Knowledge Workers: Are people how use IT to Create, and Share Knowledge **__ Learning Objectives __**
 * Chapter 11 **

** 1. ** What is the role of knowledge management and knowledge management programs in business? ** 2. ** What types of systems are used for enterprise-wide knowledge management and how do they provide value for businesses? ** 3. ** What are the major types of knowledge work systems and how do they provide value for firms? ** 4. ** What are the business benefits of using intelligent techniques for knowledge management? --

Important Terms: Knowledge worker, Intellectual Capital, Implicit and Explicit knowledge, Cooperation, Collaboration, Group work, Groupware. The role of mgmt, organization structure, culture, infrastructure

Bus. Firm. > IT > Info. > Workers Training and Experimenting > Knowledge